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Ms. Luisa Martinez » Training

Training

CPI

CPI was established in 1980 for human service professionals to address the need for training in safe, respectful, noninvasive methods for managing disruptive and assaultive behavior in a way that is compatible with staff's duty to provide the best possible care.

Developed during the 1970s, Nonviolent Crisis Intervention® training provided a balance in behavior management that was unique at that time. The company co-founders' human service experience and backgrounds in kinesics, physiology, and communication contributed to the development of an innovative, holistic system for defusing escalating behavior.

Understanding effective communication and human physiology during aggressive moments, as well as the core philosophy of maintaining Care, Welfare, Safety, and Security SM, provides the training’s solid foundation. Since the company's inception, and now in its fourth decade, CPI remains on the forefront of critical issues and best practices in behavior management.

Since 1980, over 8 million human service professionals around the world have participated in CPI training programs to learn proven strategies for safely resolving situations when confronted by anxious, hostile, or violent behavior, while protecting the therapeutic relationships with those in their care.